PRIMARY FUNTIONS

The Clinic Administrator oversees clinic operations by setting objectives, planning, staffing and directing activities. Ensures efficient, economic and quality performance to support or provide quality health care services. Recommends administrative policy changes and consults with and advises CCCH CEO of problems related to clinic operations. Responsible for communications with medical staff and the community. Supervises nurse manager with indirect supervision of all clinic staff.

Complies with department and organization-wide policies, Critical Access Hospital requirements, Safety and Infection Control, all and Federal and State of Nebraska regulation related to the performance of CCCH operations and requirements of the Compliance Program. Participates in professional growth and development.

QUALIFICATIONS 

Education and/or Experience

• Bachelor’s Degree in Healthcare, Business or related field required or Registered Nurse (Bachelor’s or Associate’s degree)
• Healthcare experience required

Three years in a supervisory position preferred

Clinical experience preferred

Rural Health Certification preferred, Required within 1 year of employment

 SIGNIFICANT DUTIES 

• Oversees daily operations of the CCH
• Ensures that projects/clinic milestones/goals are met adhering to approved budgets
• In charge of patient relations, personnel administration and the facility’s fiscal management
• Understands healthcare laws and regulations, knowledge of insurances processes
• Establishes and maintains relationships with patients
• Effectively handles emergency situations
• Provides guidance to staff and runs the clinic professionally and profitably
• Ensures optimal patient care
• Hires and supervises personnel
• Participates in meetings within the clinic and throughout CCCH
• Participates as part of the CCCH leadership team

GENERAL REQUIREMENTS 

Demonstrates commitment to the organizational mission, vision and values

Maintains patient confidentiality

• Promotes positive culture and accountability

Evidence of good grooming, professional manner and conduct

Ability to exercise professional judgment, courtesy, and professionalism in daily interaction with others

Ability to add, subtract, multiply, and divide

Ability to read, analyze, and interpret the most complex documents, financial reports, and legal documents

Effective communication skills, verbal and written

Ability to identify errors/define problems, collect data, establish facts, and draw valid conclusions 

Good organization skills with ability to meet deadlines

Good problem-solving skills

High level of attention to detail

Appropriate handling of sensitive information

Proficient technical skills and operational knowledge of equipment in assigned area

• Complies with the CCCH Service Excellence Standards
• Participates in professional growth and development requirements and opportunities by attending department meetings, participating in required and voluntary educational programs, training opportunities and in-service meetings

• Observes for and reports potential or actual process concerns and actively seeks resolution to the problem
• Meets the minimum annual educational/training requirements and participates in training opportunities to keep informed of changes affecting patient care and facility operations
• Shares knowledge and expertise by participating in training for co-workers and orientation of new staff
• Provides positive role model for co-workers

• Identifies and participates in CCCH committees, performance improvement and quality initiatives and other activities which support the health center and department operations
• Performs other duties as assigned

There will be opportunities for other duties as this position may evolve and policies and training may change. Reasonable accommodations will be reviewed and modifications may be made according to ADA guide lines. 

Utilizes proper body mechanics, transfer/lifting techniques and appropriate equipment to minimize fall risk to patient and injury to self.

Job Level 1 (Sedentary Work):  Exerting up to 10 pounds of force occasionally, and /or a negligible amount of force frequently.  Involves sitting most of the time, but may involve walking or standing.